POLICIES

RESERVATION POLICY

While it isn’t mandatory to reserve online, we can’t guarantee a ride unless you sign up!  Also, our reservation system allows guests to secure their favorite bike, but book early because someone might snatch up your bike. 

CANCELLATION POLICY

Life happens – we know it!  If you reserved but can’t make it to class, to avoid penalty please cancel by logging into your account and removing yourself from the class or simply email us at info@coreindoorcycling.com at least 2-hours in advance of the class start time to avoid penalty.

If you cancel within 2-hours of the class start time, it is deemed a “late cancel” and the class will be removed from your account or you will be charged for that class.

If you’re a Monthly Unlimited member and you “late cancel” you will be charged a $10 penalty.

PACKAGE EXPIRATIONS

Please make sure to note the expiration of the package you purchase. We strictly enforce expiration dates.

PRIVACY POLICY

What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions

  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails

  • The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

  • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

  • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

 

Do we use cookies?

We do not use cookies.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Your Consent:

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

 

Contacting Us:

If there are any questions regarding this privacy policy you may contact us using the information below.

www.coreindoorcycling.com
 

189 Brunswick Street
Jersey City, NJ 07302
USA
info@coreindoorcycling.com

 

 

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2019 Core Indoor Cycling, Jersey City, NJ