While it isn’t mandatory to reserve online, we can’t guarantee a ride unless you sign up! Also, our reservation system allows guests to secure their favorite bike, but book early because someone might snatch up your bike.
Life happens – we know it! If you reserved but can’t make it to class, to avoid penalty please cancel by logging into your account and removing yourself from the class or simply email us at at least 2-hours in advance of the class start time to avoid penalty.
If you cancel within 2-hours of the class start time, it is deemed a “late cancel” and the class will be removed from your account or you will be charged for that class.
If you’re a Monthly Unlimited member and you “late cancel” you will be charged a $10 penalty.
Please make sure to note the expiration of the package you purchase. We strictly enforce expiration dates.
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
189 Brunswick Street
Jersey City, NJ 07302